DF
DIRK F
1 reviews | Active since Oct 2020
02 Oct 2020, 09:18
ABSA UNPROFESSIONAL CONDUCT
ABSA is refusing to provide me with my updated credit card statement reflecting payments made (into the bank account and reference number they requested me to make payment). Their legal department is laughing at me, as I am requesting updated statements, reflecting payments. and refusing to provide same, Why???? PLEASE LISTEN TO RECORDED CALL, AND ACT ACCORDINGLY
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Absa's replyOfficial
02 Oct 2020, 10:51Dear Dirk, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Best regards,
Absa's reply02 Oct 2020, 10:51
Official
Dear Dirk, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Best regards,