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Paresh M
1 reviews | Active since Jul 2019
21 Jul 2020, 16:21
Absa ******** debit order in favour of absa life
I recently discovered a debit order of R213 in favour of absa life from my savings account. I was never consulted or agreed to whatever policy thus may be. I sent emails and tried calling with no luck. Got through a branch though and they reckon I must come in. This is day light *******. I managed to reverse 1 but dont know how many deductions took place to date. Their service getting bad .
I accept the credit life amount on the credit card as I was consulted on this. They must refund my money
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Replies (1)Absa's replyOfficial
22 Jul 2020, 13:51Dear Paresh Maharaj
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
.
Absa's reply22 Jul 2020, 13:51
Official
Dear Paresh Maharaj
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
.
