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WRJ K
1 reviews | Active since Mar 2009
24 Feb 2023, 13:07
Absa unkind
I've been a client of Absa since 1999 and I'm disappointed in them. An instruction by my debt counsellor was sent to cancel all debit orders from my account, as I'm now under debt counseling. My question is why are debit orders still going off of my account?
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Absa's replyOfficial
24 Feb 2023, 14:18Dear Thepe Kgotle, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply24 Feb 2023, 14:18
Official
Dear Thepe Kgotle, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,