FM
Fulufhelo M

1 reviews | Active since Sept 2018

18 Sept 2018, 15:55

ABSA unfair listing

I had an account ********** 427 with ABSA which had an overdraft in it. The account was handed over to MacRoberts for collection which I have been paying through them on agreed arrangement. I notice the account was recently listed as default on XDS, Experian and other bureaus. Prior to listing, I never receive any notification about the listing on credit bureaus which violates my rights as a consumer. Can not afford to retained this listing in my credit record due to unfair listing.

0
Replies (3)
Absa
Absa's reply19 Sept 2018, 12:34
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

FM
Fulufhelo M's update01 Oct 2018, 08:18
Reviewer Update
Still waiting for the feedback
FM
Fulufhelo M's update04 Oct 2018, 10:08
Reviewer Update
15 days later, still waiting for the feedback from the investigation. ABSA service at its best