AM
Ayanda M

1 reviews | Active since Mar 2011

17 Oct 2025, 09:16

Absa Uncleared rental Teransactions

If you are hiring a car, dont use cards if you can. I have uncleared transaction on my account for over a month now. They promise that its pending..., when this happen the rental company cannot process your refund. Bye bye to them.

0
Replies (1)
Absa
Absa's reply17 Oct 2025, 13:12
Official
Dear Ayanda  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5 Kind regards,Group Customer CareVanessa Crowe

Best regards,