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renelda R
1 reviews | Active since Oct 2017
21 May 2025, 13:21
Absa-Uncleared Amounts
I have 2 Uber refunds that show as uncleared on my account. One has been since January and the other since March. Uber has confirmed that the refund was processed on their side. What is the issue? I am now too scared to use my account for my Uber transactions
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Absa's replyOfficial
21 May 2025, 15:10Dear Renelda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply21 May 2025, 15:10
Official
Dear Renelda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe
Best regards,