Absa Unblocking of accounts due to Fica Submission

My Accounts and particularly my access accounts on internet banking have been blocked due the fact that I did not and could not submit the appropriated FICA documents timeously. I am out of town (For 5 Months now) and not in a position to get hold of the necessary documentation required and I have explained my situation a number of times over a period of a month . At last one of business accounts was unblocked. Now for my personal account and some of my other accounts As I am not at home I do not have access to my records/documentation to submit I therefore cannot do my banking and cannot pay my Creditors because of the blocked accounts. The compliance dept either don't understand my situation or have no discretion.