KP
Kiara P
1 reviews | Active since Dec 2018
03 Jan 2021, 20:36
Absa Unauthorized Dr bal!!!!
Absa is terrible this is not the first bad experience with them! Checking my statement and see they took out R100 for unauthorized Dr bal and I understand this is when there is no funds available and you don't have an overdraft but I have had enough funds over R1000 so how is it possible to be charged this amount!! This is **************** something needs to be done its ********* as this is the second time it occurred!!
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Absa's replyOfficial
04 Jan 2021, 11:55Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply04 Jan 2021, 11:55
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,