DS
Daneel S
1 reviews | Active since Jul 2015
24 Jul 2021, 10:25
Absa unauthorized deductions
Over the past two days 22/7 and 23/7, Absa has deducted l, without my authorization R6000 Rccs Bos. This is unacceptable as i was not consulted about this and I am currently out of the country without enough funds. No arrangement has been made, this is unacceptable
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Absa's replyOfficial
26 Jul 2021, 12:28Dear Daneel,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply26 Jul 2021, 12:28
Official
Dear Daneel,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,