TR
Tshifhiwa R
1 reviews | Active since May 2025
24 May 2025, 07:04
ABSA unauthorized debit order
I am very frustrated as i there was unauthorized debit order of R13596 from my Absa cheque account The debit order shows reference is RCCS BOS J
I have never authorized this debit order. I need the money reverse as I must pay rent and car ASAP
I have been banking with ABSA for years and this never happened before
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
26 May 2025, 08:55Dear Tshifhiwa Romani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply26 May 2025, 08:55
Official
Dear Tshifhiwa Romani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
04 Jun 2025, 09:36Dear Tshifhiwa Romani
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa's reply04 Jun 2025, 09:36
Official
Dear Tshifhiwa Romani
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd