ABSA unauthorized credit inquiry
I would like to express my disappointment and anger at Absa's credit card department for performing an unauthorized credit inquiry, to sell me a credit card limit increase, which I never asked for. This has negatively affected my credit score, as I receive alerts and notifications from TransUnion.
Why is this practice allowed?
I would expect any institution to perform credit inquires ONLY when they have been given permission!
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
14 Nov 2018, 08:41Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply14 Nov 2018, 08:41
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
14 Nov 2018, 08:43Dear Mr. Van Tonder my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is *** . Progress will be provided within the next 3 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,
Absa's reply14 Nov 2018, 08:43
Official
Dear Mr. Van Tonder my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is *** . Progress will be provided within the next 3 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,