OD
OA D
1 reviews | Active since Aug 2025
27 Aug 2025, 10:55
ABSA unauthorised transactions on my account.
I have noticed an unauthorised about of R750 has come off my ABSA cheque account. The reference is SSD OTHER CHIP WDL. No explanation. R750!!!!
Wrote to the ABSA Whatapp line to query. Not response.
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Replies (4)0
Replies (4)
Absa's replyOfficial
27 Aug 2025, 11:53Dear Olivia Dyers Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply27 Aug 2025, 11:53
Official
Dear Olivia Dyers Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
OD
OA D's updateReviewer Update
27 Aug 2025, 13:55ABSA called me back, and the matter has been resolved.
OD
OA D's update27 Aug 2025, 13:55
Reviewer Update
ABSA called me back, and the matter has been resolved.
OD
OA D's updateReviewer Update
27 Aug 2025, 13:58I have had a very positive interaction regarding this matter, and am happy for this complaint to be removed.
OD
OA D's update27 Aug 2025, 13:58
Reviewer Update
I have had a very positive interaction regarding this matter, and am happy for this complaint to be removed.
Absa's replyOfficial
27 Aug 2025, 14:17Dear Olivia Dyers Thank you for for your posting. Kind regards,Group Customer CareRezona Louw
Absa's reply27 Aug 2025, 14:17
Official
Dear Olivia Dyers Thank you for for your posting. Kind regards,Group Customer CareRezona Louw