1 reviews | Active since Sept 2012
Absa unauthorised debut order
<p>I have mail absa they acknowledged my email. Now still no feed or won't reply from who my request was escuclated to Esterhuizen, Rusinda: Absa ********** <p> </p> <p> VAS PACK PURCHASE DRAG0027a7092F161201 Please cancel this service with immediate effect. An amount of R59.00 has been coming off my account on the 1st of every month without my knowledge.</p> <p>I would like to know who gave ABSA the authority to deduct this amount from my account. This needs to be investigated and feedback given. I will require a refund from the time the deductions started as I see this has been happening for some time.</p>
My follow up email
As discussed this morning please follow up and let me know when the credit will be done and ensure the stop order is cancelled.
From what I can see stop order started on the 01/12/2015 for the amount of R59.00 if you can confirm this. Totally unacceptable as I did not request the VAS priority card. Please ensure that I am also paid back the total plus loss of interest lost on my funds.
Thank you.
My follow up email
As discussed this morning please follow up and let me know when the credit will be done and ensure the stop order is cancelled.
From what I can see stop order started on the 01/12/2015 for the amount of R59.00 if you can confirm this. Totally unacceptable as I did not request the VAS priority card. Please ensure that I am also paid back the total plus loss of interest lost on my funds.
Thank you.
Dear Richard
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Richard
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Absa cheque account ********** 427 the detactions have been happening since the 01/02/2015 to R59 pm date.
I require a credit back dated for 12 months plus interest lost on my capital.
Absa cheque account ********** 427 the detactions have been happening since the 01/02/2015 to R59 pm date.
I require a credit back dated for 12 months plus interest lost on my capital.
Thank you
Thank you
Just recieved an email from Absa they credit my account for only two months not correct!!!!!!!!!!!!!
Please note that there has been a year of unauthorised deductions. The amount that has been credited is only for two months of the 12 months unat****sd deductions.
Go back and see when the deductions started. I require my full credit please
I ask you again send me proof of where I authorised Absa to start theses unauthorised deductions. I want my full credit please.
Shocking service if you read my post from the start you will see. What the hell don't you understand. Short this mess out! !!!!!!!!!
Just recieved an email from Absa they credit my account for only two months not correct!!!!!!!!!!!!!
Please note that there has been a year of unauthorised deductions. The amount that has been credited is only for two months of the 12 months unat****sd deductions.
Go back and see when the deductions started. I require my full credit please
I ask you again send me proof of where I authorised Absa to start theses unauthorised deductions. I want my full credit please.
Shocking service if you read my post from the start you will see. What the hell don't you understand. Short this mess out! !!!!!!!!!