ABSA unable to revert accidental account payment; wont even try.

<p>Last Friday night I made a payment to some one for work done only to find out that I had the wrong banking details. After making payment to the correct account (Now a beneficiary) the same day, I tried to use the online banking website to reverse the first payment, but it might not be possible so I gave up.</p> <p>The next day (Saturday) I called ABSA and a receptionist told me that it would bounce if it was to a closed account and that I would be reimbursed in a few working days. Today (Saturday - a week after the incident) I sat in line at ABSA for 2 hours only to be told that they cannot do anything and that its in the hands of the other bank... They cant even reverse it. The woman who helped me told me she had to give another person the same bad news when they made a double payment of ~R30k! Luckily the person can phone the account holder. I wasnt so lucky;</p> <p>So I walk across to the bank that the closed account was with and waited in line some more. Sadly they mentioned that they can see the transaction and that it has gone through to a valid account (They cant give me the details of the person who's accouter it is. Understandable) and that I would need to go to ABSA to reverse it... can you spot my dilemma?</p> <p>ABSA had already told me that they wont be able to do anything about it, regardless; I made sure to ask alot of Qs around the situation, as I expected to do alot of explaining to the other bank.</p> <p>I stood outside ABSA for a moment and wondered if I should chance asking them to do what they told me they couldnt, at the expense of sitting in a line for another 2 hours. :(</p> <p>Ill consider this the cost I have to pay to move to another bank.</p> <p>Otherwise I must commend ABSA of its fiendly service; every one was all smiles and where very keen to help... with what they can. Maybe that was because they saw I was a platinum account holder?</p>