MM
Moroke M

1 reviews | Active since Jan 2025

31 Aug 2023, 11:44

ABSA UN-Africanacity

I tried to apply for a consolidation loan from ABSA as I have had unexpected expenses due to illness that the medical aid doesn’t cover in total. The application was rejected despite my explanation and several motivations. There was an article about South African banks and ****** in “The Star” on Monday and with ABSA’s background of Volkskas and Trust bank which were openly Pro-Afrikaner, it comes as no surprise. It just shows no “Africanacity” as they purport in their adverts because I’m Black.

0
Replies (5)
Absa
Absa's reply31 Aug 2023, 13:50
Official
Dear Moroke, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd

Best regards,

Absa
Absa's reply31 Aug 2023, 13:50
Official
 Dear Moroke, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd 

Best regards,

Absa
Absa's reply31 Aug 2023, 13:55
Official
Your concerns are very important to us and we kindly request you to please provide us with the ID number and the loan application number concerned for us to assist further. Kindly reply by email. Thank you.

Best regards,

MM
Moroke M's update31 Aug 2023, 16:44
Reviewer Update
Good day Basani
Thanks for the reply
I don’t have your email address so I can send the relevant documents.
My private banker is Dalin Volker at the Sandton Head Office and perhaps you can liaises with him
Kindly supply


Absa
Absa's reply01 Sept 2023, 11:51
Official
Good day Dr,
Thank you for your reply.
Your email has also been received and we will get back to you. Thanks.

Best regards,