TP
Tilden P

1 reviews | Active since Jan 2024

06 Feb 2024, 18:41

Absa *****ulent staff

Good day

Kindly be advised of the following regarding my case with Absa:

*i use to only Recieve calls from Malcom from a cell number and not a absa land-line.

*legal never got in touch with me until they repossessed my car wrongfully.

*they refused me a payment plan.

*they refused the option debt consolidation point blank.

*they passed judgment on a default document that had to vehicles name.

*Absa fruad saw all the paperwork and put me on record to play for kuben Govender when he gets back to work how ever Julain mention that the settlement is wrong and if I paid for so many years its not right and the black guy in the meeting make copies of everything and they said when kuben get back they will give everything to them but when kuben got back the issue was pushed to customer service.

*The syndicate all use cell phone number to call me and not Absa land lines and I have all the number and some what'sapp screen shots.

*Absa need to prove what ever they are saying because it's all lies when they wrongfully responsed my car and never afforded me the opportunity to rehabilitate myself in the correct process flow breaching they standard operating procedures.

*Now I have a judgment of R317 000 which that figure is wrong to.

*Also when took my car they was a new contract ready for me to sign which and I did not sign because I have asked him a question that made the syndicate very angry and upset.

*The question was to thembi from Absa Legal please tell me if the they took my car the settlement was R322 000 that needed to be paid in full with no other options what's so ever I then if I paid R29 000 plus how can the settlement 2weeks later still be R322 000 plus R26 000 lawyers fees than she got angry and started to mix her words up on the absa land line and cut the call.

I then called the her boss Wessel and he said dnt worry they will update it and pull its for like 3weeks then however I get a settlement of R333 000 that has to be paid in full to get my car back but this not on a contract but on a email leaving me even more shocked fromNhlanhla Mazibuko.

They conduct towards me was so rude and disrespectful.

Also please see how they address me ( Mr t, Mr Tildent, Mr perumal T) I mean I'm not they friend I'm a Consumer of Absa.

Even the ladie at the bank Wendy she said she know Wessel and Malcom and I must not worry my company with give me the lawyers fees to get my car back and she gave me the managers number.

Wassel - ‪***‬ Thembi maluleke - ‪***‬ / ‪***‬ The Sheriff number will be given.

I have paid for almost 3 year and they wanted me to take a new contract for new period so I must paid about 8years and over a million rand for this vehicle are this people on something to do this to me.

Also the manager that got this review from the consumer myself just sent me a email saying that they going to investigate but siding with the syndicate and a new email saying the this COMPLAINT REVIEW IS CLOSED HOW COME

Why is Absa walking all over me like this who instructing this syndicate to do this to me.

I wish that the Ceo of Absa looks at this review and understand what they staffing is doing and how they are effectively effecting our life.

Day light ******* image buying a car for R350 000 and 3 years later buying your own back at R333 000 and with the install of R7050pm.

Also the fni when buying the car refused to sign the contract they make a young girl showing her big **** who's not a fni make me sign the paperwork barons vw

Because they was a cash back on the vehicle but the money did not come to me.

I hope the syndicate deos not get us killed while waiting for OBBSSA TO RESPOND.

CEO OF ABSA COME FOWARD!!!!

0
Replies (1)
Absa
Absa's reply07 Feb 2024, 09:12
Official
Dear Tilden Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsGodfrey NdouCustomer Value Management

Best regards,