PS
Ponani S
1 reviews | Active since Jul 2020
08 Jul 2021, 13:30
Absa Tzaneen Branch
Been here for an hour and 30 minutes, When I stood in the queue I was the 12th person. I still haven’t been assisted. . I’m in the customer service queue and I just need a stamp from the bank but I’m still waiting, considering their banking fees this is unacceptable. It’s the second time I encounter such.
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Absa's replyOfficial
08 Jul 2021, 16:04Dear Ponani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply08 Jul 2021, 16:04
Official
Dear Ponani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,