cC
cherylbutler C

1 reviews | Active since Mar 2017

07 Mar 2017, 09:33

ABSA trying to ****** monies from a client for years old cancelled petrol card

<p>ABSA I never thought you would try this ****.....trying to ****** "fees" from a garage card that a customer cancelled years ago....I have never received demand for petrol card cancelled in 2014 - no replacement cards have been sent to me, I have not used the service - I have not heard from the bank until 2017 looking for arrears fees.</p> <p>Imagine if 1000 people are caught with this ****, there a nice chunk of change for services not rendered.???</p> <p>No phone call to advise of this areas from 2014 until now...nice collection path - who is your credit manager ???</p> <p>I don't have a petrol card, I have also not received a petrol card, have not used a petrol, and have not asked for petrol card, have not received a statement for a petrol card..........nice try ABSA........</p> <p>30 years a client without any return on an account</p> <p>Try catch another fool ABSA !!!!!!</p>

0
Replies (3)
Absa
Absa's reply07 Mar 2017, 10:06
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with any of your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

cC
cherylbutler C's update07 Mar 2017, 10:10
Reviewer Update

Hello Nthabiseng

The petrol card in question is 5 ********** -5 **********

when you log into your system, you can se all my contact details on there.

Thanks

Cheryl

Absa
Absa's reply07 Mar 2017, 16:12
Official

Dear Cheryl

I am unable to see all the information i am looking for.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd