1 reviews | Active since Oct 2020
ABSA TRYING TO BE THE WORST BANK EVER
NOt sure if this bank is just out to ***** their clients money. They have managed to transfer/pay for products using my savings account and debit card without my signature or without me putting in a pin. I do not even have the tap function because of *****. There was transactions on my acoount even from Umhlanga, Kzn while I was in Stellenbosch??!! It was hundreds of thousand of rands and already more than 3 weeks ago and still I have not received a cent back. I had to make loans to cover my debit orders and have to rely on my family for my expenses. The money in my account was from when my husband passed away and had to help me cover my living expenses as I am a pensioner and depended on that money. I have made several phone calls, send mails, messages and all I am getting is that they are busy investigating. That is there to investigate. It is so clear I was not the one doing the payments or transfers. Not even talking about the interest that I am losing while the money is not in my account. The worst is this has happened to my husband a few times while he was still alive...and also ABSA!!!
An acknowledgement email with my contact details has been sent to the email address listed on your portfolio with the bank. The matter has been escalated to our ***** Dept, and we will revert with an update.
RegardsPravesh BejayCustomer Value Management
An acknowledgement email with my contact details has been sent to the email address listed on your portfolio with the bank. The matter has been escalated to our ***** Dept, and we will revert with an update.
RegardsPravesh BejayCustomer Value Management
