Absa trustees should be replaced with better competent staff.

I have placed this complaint before and the banking people for Absa left it midway with no response from the department I am complaining about. The Trust section. It shows that the trustees of Absa bank feel they are untouchable and arrogant non the less. Do not answer calls or emails. Do not even acknowledge a email it would 2 days after you sent an urgent request that they answer by delaying it another 5 working days and adding a rule which gives them excuse for not acknowledging the emails in the first place. Or how about this say on email they will authorized a payment the next day and then like today weekend is here they do not follow through with anything then it leaves you to argue beg and plead for your own funds!! Seriously this has been going on for years and frankly I am tired of these particular trustees. They not fit to work in this office. It is an abuse of the position they have it should be placed upon people that value their jobs and work hard and pay attention to details to customer satisfaction they giving Absa and other other hard working employees bad publicity