RP
Rouet P

1 reviews | Active since Oct 2014

03 May 2018, 15:21

ABSA Trust slack in closing Late account.

I have posted many complaints about ABSA, but it seems they really don't care about their reviews and name at all. This time however I am complaining about the trust department, handling Estate Late accounts. I have now waited since 2014 for ABSA Trust to close this Late account. Serious how difficult can it be ?? Totally unacceptable !!

0
Replies (2)
Absa
Absa's reply04 May 2018, 13:42
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply08 May 2018, 09:30
Official

Dear Client

Kindly provide me with the correct ID number for the Late Esterhuizen in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd