Absa Trust Services - atrocious, inconsiderate

Imagine having to beg a bank for money that belongs to your children? That’s right, that is ABSA TRUST services for you. My sons birthday came and went and they decided I was asking for too much of my sons money. I had to rush to cancel what I could for his birthday party. Unfortunately it was too late. I had to carry the cost on my credit card. My second son’s birthday is now coming, and for him I have managed to cancel most of the stuff planned for his themed party. Needless to say he has been crying everyday. DO NOT USE ABSA TRUST SERVICES. Do yourself a favour, if your will refers to a Trust, ensure that it has nothing to do with this appalling banking industry in South Africa. And definitely do not use ABSA. These trustees will decline things that they wouldn’t decline for their own children!