Absa Trust Offline System

Dear Absa Trust Team,

I am writing to express my disappointment and frustration with the ongoing issue of your payment system being offline for almost two weeks.

As a valued client, I expect a higher level of service from a reputable institution like Absa. The prolonged downtime of your payment system is not only inconvenient but also unprofessional.

This issue has resulted in delayed payments, causing undue stress and impacting our ability to recommend Absa's trust account services to others.

I urge you to expedite the resolution of this issue and provide a clear timeline for when the payment system will be restored.

Sincerely, Ms Maphakela