JC
Jan C
1 reviews | Active since Nov 2013
29 May 2019, 13:01
Absa Trust non existent
I complained about Absa Trust and somebody responded and then nothing happened. A straight forward estate takes months to complete. The staff at Absa Trust just do not give a damn about customers.
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Replies (2)
Absa's replyOfficial
29 May 2019, 14:09 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Please provide us with the name of the trust
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Please provide us with the name of the trust
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 May 2019, 14:09
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Please provide us with the name of the trust
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Please provide us with the name of the trust
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
JC
Jan C's updateReviewer Update
29 May 2019, 14:14The estate is C Venter, ID: 690 ********** 082. The beneficiary, Stefan Koen, lost his phone through pick pocketing and needs to know what the status is with the finalization of the estate.
JC
Jan C's update29 May 2019, 14:14
Reviewer Update
The estate is C Venter, ID: 690 ********** 082. The beneficiary, Stefan Koen, lost his phone through pick pocketing and needs to know what the status is with the finalization of the estate.