A
Amelia

1 reviews | Active since Mar 2023

13 Sept 2023, 09:26

Absa trust - NO feedback!

Hi there With regards to absa trust. We are not getting any feedback on emails Re my moms late estate. We don’t know who to contact anymore. We are waiting for a renunciation letter to be sent to our attorneys and not even the managers are responding to us. This is beyond ridiculous now. The call Centre simply doesn’t answer and none of our emails are being rep**** to.

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Replies (1)
Absa
Absa's reply13 Sept 2023, 11:11
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. 

Kindly provide us with your mum's ID and account number for further investigation. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,