Absa Trust is THE WORST

I have been trying to get information out of Absa Trust's Intake centre Deceased Estates for MONTHS now. All I want is a simple name of who the executor of my grandmother's estate is so we can sell her old car. The lady who is supposedly helping me does not respond to emails EVER and is almost never at her desk when you call. And when you do call, she promises you the world but a month later you have to call again. I've been struggling since September. It's driving me nuts!!! The buyer of the car is so angry at me and I fear he won't want it anymore. Now it's almost Christmas and I am no further than I was in September with the matter. I will NEVER EVER EVER do business with Absa. Have never had a good experience and this is just the last straw.