NM
Nhlanhla M
1 reviews | Active since Dec 2022
29 Jan 2026, 05:59
Absa trust fund
Absa trust fund really failed me I’m in 3month not receiving my child money I have been calling from November still to date I don’t get response they keep on saying after 3days I will get the money at the moment I’m so frustrated as a single parent I need to buy uniforms and pay transport I wish it can be transferred to somewhere else cause ever since my husband passed on I never experienced this we where on Fair heads I would get the money on the 28 I never had a problem I warn you do not use Absa trust fund
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Absa's replyOfficial
29 Jan 2026, 11:34Dear Nhlanhla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Absa's reply29 Jan 2026, 11:34
Official
Dear Nhlanhla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe