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Nic G

1 reviews | Active since Jan 2010

12 Oct 2019, 08:18

ABSA Trust, do they still exist?

Does anybody know whether Absa Trust still exist? I have reported a deceased estate but there is no acknowledgement or any form of communication.

0
Replies (4)
Absa
Absa's reply14 Oct 2019, 10:28
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd

Best regards,

Absa
Absa's reply15 Oct 2019, 11:18
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with the deceased's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd

Best regards,

NG
Nic G's update15 Oct 2019, 15:04
Reviewer Update
FA Grove -  he nominated ABSA Trust  in his will as executor, testament registration number ***. I reported the deceased estate on 12/9/2019 on https://www.absa.co.za/personal/insure/my-life/absa-estate-planning/  which clearly provides for reporting a deceased estate.  Also sent relevant documents to  ***  subsequently
Absa
Absa's reply16 Oct 2019, 11:44
Official
 Dear Customer  Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.  Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd 

Best regards,