KM
Kagiso M
1 reviews | Active since Oct 2024
06 Jan 2025, 16:04
Absa trust department.
Absa trust department. Trust officer by Dimakatso kgatle always will give us tough time when have to access fund. I asked them to pay the outstanding balance for school fees instead they give me account number to transfer money which I find it surprisingly. How can a trust want to treat us in a terms and conditions which they haven't told us about. They are definitely treat me like a ****.
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Absa's replyOfficial
07 Jan 2025, 07:54Dear Kagiso Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe
Absa's reply07 Jan 2025, 07:54
Official
Dear Kagiso Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe