MM
Malehlohonolo M
1 reviews | Active since Apr 2022
25 Apr 2022, 20:53
ABSA TRUST DEPARTMENT
I'm fed up and absolutely want nothing to do with Absa Trust Department, almost a year now and I have been facing challenges with my trust account holder Ms Blessing Ndou and her assistant including manager
From the beginning of the year I would send a request through email for anything urgent that I need but I would not be assisted or get any feedback whatsoever,
On the 5th of April this month I sent a quotation requesting to be funds for a course that I wanna take but till date they hasn't been any progress with the matter, I'm emotionally drained and I wouldn't recommend anyone to Absa EVER!
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
26 Apr 2022, 08:41Dear Malehlohonolo Malope Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply26 Apr 2022, 08:41
Official
Dear Malehlohonolo Malope Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's replyOfficial
29 Apr 2022, 15:32Dear Malehlohonolo Malope
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with you ID and Trust account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with you ID and Trust account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply29 Apr 2022, 15:32
Official
Dear Malehlohonolo Malope
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with you ID and Trust account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with you ID and Trust account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Best regards,