Absa Trust

I'm back again. I don't know if it's me being impatient or what. But I think people who work for Absa under the Trust department are not competent with their work or maybe they just have too many things to handle. I first came here complaining Abt opening a trust account , which after absa saw my complain they quickly attended to my case. Now that all is done and the trust account has been open I'm being ghosted. To my opening of the trust account a formal meeting was arranged for me to meet with my Trust officer at the Absa offices in Waltloo in July. My last conversation with my Trust Account officer was that she will email the minutes of ur meeting and also give me a feedback on some of my request. Okay I gave her few weeks because I tried to understand that I'm not the only person she is dealing with. After a month of sending her emails making follow up. She doesn't care to atleast reply. So now we are approaching the 3rd month with no response from my trust officer.

I'm not happy with how the trust account is being managed. Poor service.