DM
Dibu M
1 reviews | Active since Oct 2020
28 Oct 2020, 14:06
Absa Trust Bad Service
Very bad service.
My dad had his will with Absa Trust , we have submitted all required documents to them and still we have not heard anything from them until now. Their phones are always off and we can't get hold of anyone who will assist us with this matter. We are in the third month not getting any feedback from Absa Trust. Their services is so unprofessional and they don't care about customer satisfactory.
They don't carry out their work with Sinobuntu, excellency and integrity .
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Replies (1)Absa's replyOfficial
28 Oct 2020, 15:19Dear Dibu Mathias
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply28 Oct 2020, 15:19
Official
Dear Dibu Mathias
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care
