Absa Trust Allowance

Item: Absa
Rating: 1
Author: Silas K

Good Morning,

I am writting this email regarding my allowance which i have not been getting/receiving for the past 4 months. I am not happy with your service and no one is explaining to me what the glitch regarding my money. My Advisor lacks communication (Blessing Ndou) and seek advice and a way forward regarding this matter.Please treat it urgently as i am depending on the money to survive.

Regards Lesego Diphoko ***

Helpful (0)

Replies (3)

Absa's replyOfficial

11 Nov 2025, 09:47

Dear Silas

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9.

Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

Regards Russell EdwardsCustomer Value Management

Best regards,

Absa's reply11 Nov 2025, 09:47

Official

Best regards,

Silas K's updateReviewer Update

02 Dec 2025, 12:38

Even now im still waiting ...I was told that I will receive feedback on the 18th of November

Silas K's update02 Dec 2025, 12:38

Reviewer Update

Even now im still waiting ...I was told that I will receive feedback on the 18th of November

Absa's replyOfficial

02 Dec 2025, 13:42

Dear Silas

Feedback on this matter will be shared with Lesego before or by the close of business tomorrow.

Regards Russell EdwardsCustomer Value Management

Best regards,

Absa's reply02 Dec 2025, 13:42

Official

Dear Silas

Feedback on this matter will be shared with Lesego before or by the close of business tomorrow.

Regards Russell EdwardsCustomer Value Management

Best regards,

Absa Trust Allowance

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