TT
Tshepo T
1 reviews | Active since Mar 2021
29 Mar 2021, 11:48
Absa trust a ****
Hi my name is Tshepo Mkhize I am 20 years old I would like to report a case from absa bank, I have an trust account at absa and I'm not happy with it because they dont treat me well and I am the beneficiary of the trust but I dont benefit from the trust account I receive a small amount of allowance so I would like to get help from you hello peter , please kindly help me because its about my life and its my only hope, my cellphone number is *** and my email address is *** please kindly respond back if you get my report.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
29 Mar 2021, 13:47Dear Tshepo
Thank you for bringing this matter to our attention. Kindly provide us with the Trust account number or Trust name in order for to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the Trust account number or Trust name in order for to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply29 Mar 2021, 13:47
Official
Dear Tshepo
Thank you for bringing this matter to our attention. Kindly provide us with the Trust account number or Trust name in order for to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the Trust account number or Trust name in order for to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
TT
Tshepo T's updateReviewer Update
30 Mar 2021, 12:13Good day.
My Trust account number is ***/05 and the trust name is Mkhize T Trust.
Regards
My Trust account number is ***/05 and the trust name is Mkhize T Trust.
Regards
TT
Tshepo T's update30 Mar 2021, 12:13
Reviewer Update
Good day.
My Trust account number is ***/05 and the trust name is Mkhize T Trust.
Regards
My Trust account number is ***/05 and the trust name is Mkhize T Trust.
Regards
Absa's replyOfficial
30 Mar 2021, 14:49 Dear Tshepo Mkhize
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 ,
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 ,
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply30 Mar 2021, 14:49
Official
Dear Tshepo Mkhize
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 ,
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 ,
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,