ABSA TRUST

i have a trust and i have been sending my trust officer emails for almost more than 3 weeks now,and he is not responding to my request,i try calling him,his phone is on voice mail.Im tired of him because every time we have to ask for anything he doesnt respond,and he only tells us lies that he have put request on things we have requested,when we check we found that he hasnt done any request on them.This man takes us like a charity case with our own money,he makes us to beg for every thing,when they told us that the requests take upto 7 days but he takes more than that,and he is not even logging our request.This man makes up fools.He is too comfortable there at ABSA,he thinks that his at his home,he doesnt do what he woke for...#PEEHA MAFIKENG YOU ARE USELESS YOU DONT KNOW HOW TO DO YOUR JOB.YOU ARE A >£"$%!*&^$%$