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Samukelisiwe N
1 reviews | Active since May 2021
29 May 2021, 10:25
Absa trust
I have a huge problem regarding my trust fund with Absa bank. I was told I will get all my money from RAF when I reach 21 years yet I received nothing all I get is month allowance and everytime I want something they tell me to write them an email on what I want and what I want to do with my money. I am 23 years now. I don't even know the amount left in my account. They respond to emails yet their contact details aren't working.
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Absa's replyOfficial
31 May 2021, 08:53Dear Samukelisiwe Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply31 May 2021, 08:53
Official
Dear Samukelisiwe Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care