Absa Trust

My father passed away 2019 it is 2021 and Christine and Kasmera are not responding to emails . They don’t even respond to calls. When they do send an email they are not responding to a query yet telling you something that one does not make sense or 2 that does not relate. The co executor ( my sister) emails them and they do their own thing and do not consult. I am not one to talk but Absa Trust is not a company one can trust! Transfer letter has not been given nothing is being communicated accordingly!