ABSA TREATS ITS CUSTOMERS UNFAIRLY AND HAS *********** EMPLOYEES!!!

I requested ABSA to change my debit order date since I got a new job and it has changed. On 05th June 2024 [:!00D1r01GluM.!] Absa requested further information and clarification wherein I called and my query was escalated with reference ***8. My debit order bounced last month and I had to borrow money so that I can transfer it in my account in order to avoid having defaults on my credit record. When I defaulted ABSA called me to find out why I did not pay however still I could not be assisted because my debit order has bounced again this month due to ABSA's negligence. I am being treated unfairly as a customer and I do not think that ABSA is compliant with the NCA and the conduct standards for Banks and i will be reporting it to the relevant regulators because I am prejudiced as a willing and paying customer. I cannot keep incurring unnecessary bank charges on ABSA's account.