ABSA treats its customers like *****s!

on 17 June 2020 I withdrew some money from ABSA in Voortrekker road in Alberton. I then drove to the RARS office where I was held up at gunpoint, with the ******* running up to me with guns pointing at me asking me, "where is the money, give us the money". It was clear that this was done with the help of someone inside the bank. They proceeded to rob me of my phone, wallet, watch, computer and contents of my laptop bad leaving me with only my phone charger cable. I was stranded as they insisted on taking my car keys.

I reported the incident to the ABSA branch in Alberton, and have received not so much as a call to see if I am ok, or if I possibly need any counselling after the horrific incident. I was told that they are investigating the matter and will get back to me, well its been a week now, and not a word...