MG
Mfundo G

1 reviews | Active since Mar 2019

08 Mar 2019, 08:38

ABSA - TREATS CUSTOMERS LIKE 2nd GRADE CITIZENS

Received calls from AVAF at 07h37 on 8 March, and previously at 09h56 on 7 March. Where do you get staff who treat customers so appallingly. What gives them the right to speak to another human being in such a way? It must be acceptable to ABSA if they are brazen enough to do this on a recorded line. I had a bad experience with ABSA many years ago and I left. I now remember why. Just unfortunate one can’t refinance a car.

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Replies (1)
Absa
Absa's reply08 Mar 2019, 12:09
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd