ZV
Zandile V

1 reviews | Active since Sept 2013

18 Apr 2016, 12:28

ABSA TREATS CLIENTS LIKE *********

I just got off the phone with a man saying he's calling from the \legal department\". Never have I been humiliated so much in my life. He basically treated me like a ********. During the month of January I app**** for restructuring with for my vehicle as i would be on maternity leave until June. all that was arranged and while waiting for uif to payout i paid the minimum amount i had at that point to avoid arrears. Now I'm being harassed like a ********that my vehicle will be collected. All this time i've been paying more than my actual installment now just because of R500 my car will be repossessed. funny because i made the same arrangement with other banks but Absa is the only bank that's harassing a woman on \"unpaid\" maternity leave with no means of income.<br> I'M UTTERLY DISSAPPOINTED "

0
Replies (1)
Absa
Absa's reply18 Apr 2016, 13:42
Official
Hello zandilev,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd