ABSA TREATMENT TOWARDS CUSTOMERS IS DISTURBING

This bank has gone too far with ill treating their customers. Not that customers mind waiting in their exhaustive long queues. They have no regard for the elderly and people with underlying conditions. This afternoon at the Jubilee Branch in Hammanskraal an elderly man having waited for more than an hour or two fainted and the security guard at the door was called to call for help or some sort of assistance. He didn’t seem to be bothered at all he went inside the bank came out walking around did not even care to come rushing to the very customer whom is here to bring business.

He says to people that he alerted the ABSA employees and a first aided was coming. When we went to check inside no one was coming there seemed to be no sense of urgency from anyone at the bank.

About 10min later a female employee walks out with a thermometer. Unbothered by anything they took the elderly man inside the bank.

This was distasteful to watch and very disheartening to witness. ABSA continues to have very little care for their customers and honestly this needs to stop. I have taken a video of the incident which I will be uploading across all social media platforms and I am going to urge black people especially to stop and switch banks.