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Wendy M

1 reviews | Active since Jan 2011

06 Jun 2022, 08:52

ABSA transaction reversal

Good day,

I need assistance. I used my card to buy rugby tickets online and it turns out that was a ******** site called Game Day Seats. I would like to know what are my options to get ABSA to reverse the transaction on my side.

0
Replies (7)
Absa
Absa's reply06 Jun 2022, 11:22
Official
Dear Wendy M Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw

Best regards,

WM
Wendy M's update06 Jun 2022, 15:34
Reviewer Update
Good day Rezona,

Thank you so much, I will be waiting for your email.
Absa
Absa's reply07 Jun 2022, 08:40
Official
Dear Wendy M Thank you for your posting.

Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw 

Best regards,

WM
Wendy M's update07 Jun 2022, 09:38
Reviewer Update
Good day,

Can you please resend as I haven't received anything yet.

Regards,
Wendy
Absa
Absa's reply07 Jun 2022, 11:46
Official
Dear Wendy M Thank you for your posting.

The email has been sent to your email as per requested. Kind regards,Group Customer CareRezona Louw 

Best regards,

WM
Wendy M's update08 Jun 2022, 10:10
Reviewer Update
Good day,

I still haven't received any email. My email address is *** Please assist
Absa
Absa's reply08 Jun 2022, 10:25
Official
Dear Wendy M Thank you for your posting.

The email has been sent to your email as per requested. Kind regards,Group Customer CareRezona Louw 

Best regards,