KJ
Kyle J
1 reviews | Active since Feb 2022
01 Feb 2022, 18:17
Absa transaction failed
I have deposited money today at a ATM the ATM took the money saying transaction unsuccessful , the money is not reflecting in my account when I contacted absa and logged a case they asking for a deposit slip
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Absa's replyOfficial
02 Feb 2022, 10:08Dear Mr Kyle Jacobus
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint to log a formal complaint for investigation.
Please advise of the account number you were depositing into, the amount and the date.
The deposit ATM slip will also assist in the investigation.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint to log a formal complaint for investigation.
Please advise of the account number you were depositing into, the amount and the date.
The deposit ATM slip will also assist in the investigation.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply02 Feb 2022, 10:08
Official
Dear Mr Kyle Jacobus
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint to log a formal complaint for investigation.
Please advise of the account number you were depositing into, the amount and the date.
The deposit ATM slip will also assist in the investigation.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint to log a formal complaint for investigation.
Please advise of the account number you were depositing into, the amount and the date.
The deposit ATM slip will also assist in the investigation.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,