AO
Anthony O'Brien
1 reviews | Active since Jul 2020
22 Apr 2021, 09:00
ABSA totally unhelpful!
We have been struggling to get information re bond repayments, in order to wind up a deceased estate. We are being sent from department to department and no one is helping us. We don't know who else to contact in this regard. This has been going on since the 24th of February 2021. 2 MONTHS!!!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
22 Apr 2021, 12:32Dear Anthony, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
Absa's reply22 Apr 2021, 12:32
Official
Dear Anthony, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
AO
Anthony O'Brien's updateReviewer Update
22 Apr 2021, 13:46Thanks Vanessa.
AO
Anthony O'Brien's update22 Apr 2021, 13:46
Reviewer Update
Thanks Vanessa.
Absa's replyOfficial
22 Apr 2021, 17:01Dear Anthony, It is a pleasure Vanessa Crowe
Best regards,
Absa's reply22 Apr 2021, 17:01
Official
Dear Anthony, It is a pleasure Vanessa Crowe
Best regards,