KJ
Kim J
1 reviews | Active since Nov 2018
15 Jan 2021, 07:45
ABSA TOTALLY PATHETIC
After banking with ABSA for more than 30 years they have locked my account with no reason or warning provided!!! I have emailed them and I get a response saying query closed!!!! ABSOLUTELY PATHETIC SERVICE it looks like the only banks to provide a service to their clients are the new smaller banks!! TOTALLY DISGUSTING ABSA!!!!
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
15 Jan 2021, 09:55Dear Kim, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply15 Jan 2021, 09:55
Official
Dear Kim, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
15 Jan 2021, 09:55Dear Kim, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply15 Jan 2021, 09:55
Official
Dear Kim, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
KJ
Kim J's updateReviewer Update
15 Jan 2021, 09:58My SASSA grant is paid into this account and would appreciate feedback. It's taken 2 days to get any type of response.
KJ
Kim J's update15 Jan 2021, 09:58
Reviewer Update
My SASSA grant is paid into this account and would appreciate feedback. It's taken 2 days to get any type of response.
Absa's replyOfficial
15 Jan 2021, 10:02Dear Kim,
I am looking at the profile under the ID number provided on this posting and cannot find a transactional account in question. Kindly confirm the account and corrct ID number relating to concerns raised. Thank you.
I am looking at the profile under the ID number provided on this posting and cannot find a transactional account in question. Kindly confirm the account and corrct ID number relating to concerns raised. Thank you.
Best regards,
Absa's reply15 Jan 2021, 10:02
Official
Dear Kim,
I am looking at the profile under the ID number provided on this posting and cannot find a transactional account in question. Kindly confirm the account and corrct ID number relating to concerns raised. Thank you.
I am looking at the profile under the ID number provided on this posting and cannot find a transactional account in question. Kindly confirm the account and corrct ID number relating to concerns raised. Thank you.
Best regards,