Absa totally Passing the Buck

I have list a report of Bad service on the part of ABSA Credit Card Division on the 13 November 2015 and received a feedback in a flash from Claudette Lewis So called- Customer Care - Official.<br> <br> On Monday 16 th she send me an e-mail requested my information to follow up on my problem, I even receive a ref. no and a number to call to find out the what is happening .<br> <br> Even if it was already supp**** on the complain I did send her a full copy of all the application required Documents.<br> <br> I have to admitt that the complain reference nr and service linked to it is not worth to be call a service.<br> <br> They only transfer me Back to Claudette and after I demand from her a progress report she only offer to transfer me back to the card division and the drop the call.<br> <br> I have send her then a e-mail on that date that was the 23rd that I was cut -off and wish to know the progress that was made on my complain - Sadly to confirm till writing of this no reply.<br> <br> Extremely good servive from the Customer care service of The ABSA group<br> <br> On the 19th I receive a new quote that was send back.