ABSA TOTALLY DISAPPOINTING
My credit card expired on 11/20, in April 2021 I went to Eastgate mall to request for a new card, they escalated the matter since time has passed for me to renew it. We are at the end of June and no card or sms has been received. I am beyond disappointed for this disgusting service. No card, yet you keep on taking your money from my account!
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Absa's replyOfficial
18 Jun 2021, 09:19Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply18 Jun 2021, 09:19
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,