Absa took money.

Hello Peter I would like to report bad poor and ********* service I have been given at absa bank. I went to withdraw money at the harrismith branch to my surprise the money didn't come out instead absa bank kept it. An amount of R1200. This happened on the 16th of January and up to today, I have not received money back. This momey was meant for school fee for my son when school reopened on the 17th I failed to admit Jim inschool die to absa banks negligence. They found the money they refused to give it to me on hand told me to go to the bank where I bank with to ask for a case no in order for them to deposit the money back into my account. That process also failed as they told there's a policy in place to follow and that the matter would be resolve in 30 days. My 9 year old is sitting at home not in school because of absa and african bank policies. I now have to wait go my MONEY MY HARD EARNED MONEY FOR 30 DAYS WHERE AS ATMS BANKS ARE FULL OF MONEY CASH IN THE SAFES. IV INCURRED ADDITIONAL COSTS TO FIND SOMEONE TO LOOK AFTER MY SON WHILE I GO TO WORK. THIS IS UNFAIR AND ACTUALLY ******* ABSA HAS CHOSEN TO BORROW ITSELF MY MONEY IN JANUARY I HAVE NO FUEL IV RUN OUT MONEY. PETER PLEASE ASSIST I HAVE NOWHERE Else to turn to. Absa Bank has cameras absa bank has a faulty atm absa found my money they even have my bank account details. Absa works with.deposits bulks and money daily. But ha e failed to give my money back They expect me to understand that they have policies but they don't understand that my child is not in school because of them I will sue absa if I have to.please assist. I need that money as in yesterday