1 reviews | Active since Jun 2016
Absa Too Cheap To Staff Its Customer Services
<p>ABSA please make a concerted effort to provide some service to your clients. The Table View branch is an absolute joke. I spent approximately 45 minutes in a line at customer services. I arrived at 11:30 to avoid peak hours at lunch time only to find three people working at customer services. The problem was compounded because a staff member’s printer was broken. When the clock hit 12:00 more people arrived and the line grew longer, but still no attempt was made to staff more of the service desks. The international stand is 15 minutes. If your service does not improve I will be moving to another bank.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
